1. Introduction

This Privacy Policy describes how Maestra Studio LLC (“Maestra,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit our website at https://maestra.studio, engage with our membership services, subscribe to our communications, or otherwise interact with us (collectively, the “Services”). “Members” refers to users who purchase or subscribe to any paid plan or membership offered by Maestra Studio. All provisions of this Privacy Policy apply equally to members and non-members unless otherwise specified.

We are committed to protecting your privacy and handling your personal information responsibly and transparently. This Privacy Policy applies to all users of our Services, regardless of location.

2. Information We Collect

We may collect information directly from you, automatically from your device, or from third parties, depending on how you interact with our Services.

2.1 Information You Provide to Us

Account and Membership Data: Name, email address, password, and membership tier (e.g., Insider).

Payment Information: Payment card details collected through Squarespace Commerce (powered by Stripe). Maestra Studio does not store your full payment information.

Communications: Correspondence via email, contact forms, or other channels.

Demographic and Preference Data: Optional details you may provide such as occupation, age range, and fashion interests.

Newsletter Subscriptions: Information collected when you sign up for our mailing list.

Membership and Subscription Data: If you purchase a paid membership, we collect additional details to manage your subscription, including membership tier, billing and renewal status, payment history, and account preferences. This information is processed through Squarespace Commerce and its integrated payment processor (Stripe). We do not store full payment card details on our servers.

2.2 Information Collected Automatically

When you visit our website, we and our analytics providers may collect:

IP address, browser type, and operating system

Device identifiers and session data

Pages viewed, links clicked, and time spent on the site

Referring/exit pages

General location (city/state based on IP)

Cookie and pixel tracking data for analytics or personalization

This information is collected through cookies, pixels, and similar technologies. See Section 7 (“Cookies and Tracking”) for more details.

2.3 Information from Third Parties

We may receive limited data from third-party integrations such as payment processors (Stripe) or email services, consistent with their respective privacy policies.

3. How We Use Your Information

We use your information for the following purposes:

Account Management: To create, maintain, and manage memberships.

Membership Management and Billing: We use your information to administer paid memberships and subscription access, process recurring payments, send renewal reminders, and manage upgrades or cancellations in accordance with your account settings.

Payment Processing: To process membership or purchase payments through Squarespace/Stripe.

Communications: To send newsletters, respond to inquiries, and provide updates about our Services.

Analytics: To analyze usage trends, measure engagement, and improve site performance.

Marketing and Personalization: To tailor our content, offers, and recommendations.

Compliance and Protection: To detect, prevent, and respond to fraud, abuse, and other illegal activities.

Legal Obligations: To comply with applicable laws, regulations, or requests from public authorities.

4. How We Disclose Information

We do not sell or rent your personal information. We may disclose your information as follows:

• Service Providers: To trusted partners such as Squarespace (website hosting and checkout), Stripe (payment processing), and Google Analytics (analytics).

  This includes the disclosure of limited information to Squarespace Commerce and Stripe to enable secure payment processing, recurring billing, and account management for paid memberships.

• Legal and Compliance: To comply with law, regulation, legal process, or government requests, or to protect our rights and users’ safety.

• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets.

• With Your Consent: When you have provided explicit consent for disclosure.

5. Affiliate Links and Third-Party Websites

Our website may include affiliate links to third-party retailers or other sites. When you click on these links, the third party may use cookies or similar technologies to track your activity and attribute purchases to Maestra Studio for commission purposes. We are not responsible for the privacy practices of third parties. We encourage you to review their own privacy policies before engaging with them.Paid memberships are provided directly by Maestra Studio through our website; affiliate links and memberships are distinct and governed separately under this Policy.

6. Data Retention

We retain your personal information for as long as reasonably necessary to fulfill the purposes outlined in this Policy, including to comply with legal, accounting, or reporting obligations. When personal information is no longer required, we will delete, anonymize, or securely store it in accordance with applicable law.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enable essential site functionality;

• Analyze website performance and usage through Google Analytics 4 (GA4);

• Improve user experience and content relevance.

You can manage cookie preferences through your browser settings. Disabling cookies may limit certain functionalities of the website.

Google Analytics: For information on how Google collects and uses data, see How Google uses information. To opt out of GA4 tracking, you may use Google’s opt-out tool.

For members who log in to their accounts, we may use cookies or similar technologies to maintain session integrity, personalize content, and track membership usage for analytics and service improvement. These tracking activities relate solely to your interaction within the Maestra Studio environment and are not used for third-party advertising.

8. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, including:

• Access to, correction, or deletion of your personal data;

• Restricting or objecting to processing;

• Data portability;

• Withdrawing consent;

• Opting out of marketing communications.

You may exercise these rights by contacting us at hello@maestra.studio. Residents of California and the European Union may have additional rights under CCPA and GDPR (see Sections 9 and 10).

Paid members may access, update, or delete their membership information directly through their account settings or by contacting us at hello@maestra.studio. Requests related to membership cancellation, billing data, or account deletion will be processed in accordance with applicable law and our Terms of Service.

9. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Request disclosure of categories and specific pieces of personal information we have collected;

• Request deletion of personal information (subject to legal exceptions);

• Opt out of the “sale” or “sharing” of personal information (we do not currently sell data);

• Not be discriminated against for exercising your privacy rights.

Requests can be submitted to hello@maestra.studio with the subject line “CCPA Request.”

10. International Users (GDPR)

For visitors located in the European Economic Area or United Kingdom:

• Legal Basis: We process personal information as necessary for legitimate interests (e.g., providing and improving our Services), for contract performance, or with your consent.

• Data Transfers: As a U.S.-based company, your data may be transferred to and processed in the United States. We take steps to ensure appropriate safeguards (e.g., standard contractual clauses).

• EU Rights: You have the right to access, rectify, delete, restrict processing, and object to processing, as well as the right to data portability and to lodge a complaint with your local supervisory authority.

11. Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, loss, or misuse. However, no system or transmission is completely secure, and we cannot guarantee absolute protection.

12. Children’s Privacy

Our Services are intended for individuals aged 18 and older.
We do not knowingly collect information from minors. If you believe a child has provided us with personal data, please contact us at hello@maestra.studio for prompt removal.

13. Changes to This Policy

We may update this Privacy Policy periodically. The date at the top of this page indicates the latest revision. Material updates will be reflected on this page, and, where required by law, we will notify users appropriately.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Maestra Studio LLC
Email: hello@maestra.studio
Incorporated in Delaware, operating in California, USA.